News

06/04/2022

A partnership to improve your experience

Our tenants come first and to help us achieve our ambition of providing more and better homes and services, we’re talking to two other housing associations, bpha and Futures Housing Group about working in partnership.

The discussions are at an early stage, but we share a lot in common and we think that working together could help us:

  • Make a difference for more people: We are committed to improving services, investing in your homes and providing more high quality, sustainable homes.
  • Work more closely with you: We would work alongside you, making improvements based on your experience and feedback. This would include agreeing how to offer you more choice and convenience through better digital options.
  • Increase our local commitment: A partnership would give us a stronger foundation to improve local services and invest more in your community.
  • Be a great place to work: We know the best customer service will be delivered by motivated and engaged colleagues. We will focus on recruiting and keeping talented, committed people who care about great service.

We look forward to keeping you updated on how the conversations are going, giving you an opportunity to tell us what matters most to you and answer your questions.

Please note, there will be no changes to your tenancy or rent, and you do not need to do anything.

If you have any questions, please get in touch.