Providing homes and creating sustainable communities

How-to guides for your home

Image of pan on hob with play button icon overlaying
Smoke and CO detectors
Image of woman fixing a broken sink with white play button icon overlaying
Responding to a water leak
Image of person turning off light switch with play button icon overlaying
Changing a light bulb
Image of person with plunger trying to unblock toilet
Unblocking sinks and toilets
Image of window with condensation with play button overlaying
Damp and mould
Energy management
Energy management
Completing a survey of your home
insurance
Contents insurance
image
Fire safety
storage heater
Using your storage heater
Image of person filling up a glass of water from the tap
Looking after your water system

Unsure about your responsibilities?

If you’ve got something in mind that you’re unsure about, head over to the Your Home page where there is a list of permissions and responsibilities to find out if it’s something we can take care of for you.

Your Home

Related news

Keep your family fire safe during the holidays

Keep your family fire safe during the holidays

With Autumn in full swing, Halloween and bonfire night are just around the corner! While both holidays promise lots of fun, there are often more fire hazards to be aware of and it’s important to celebrate safely.

22/10/2024
How small changes can have a big impact on water conservation

How small changes can have a big impact on water conservation

Water is an essential resource that sustains life, but in regions like East Anglia, it's becoming increasingly scarce. In our communities, it's crucial that we understand the importance of conserving water and take steps to reduce our consumption.

18/09/2024
Earth Day 2024

Earth Day 2024

This Earth day we are promising to do our part in combatting plastic pollution.

22/04/2024
How to deal with damp and mould

How to deal with damp and mould

As temperatures drop, it’s possible that you’ll start to notice more moisture in your home. This is because cold air can’t hold as much water as warm air, and this can lead to a build-up of moisture around your home.

29/01/2024
Staying fire safe this Christmas

Staying fire safe this Christmas

The number of fire hazards in your home will increase at Christmas time, due to lights, decorations and more time spent in the kitchen. Keep reading to find out how you can have a safe, yet magical Christmas this year.

19/12/2023
How to prevent a home appliance fire

How to prevent a home appliance fire

Fire prevention starts with you. So how can you reduce the risk of a fire at home and keep yourself and your family safe?

07/06/2023
Taking care of damp and mould together

Taking care of damp and mould together

The responsibility for handling damp and mould is shared by us, as landlords, and you – our tenants. Between us, we make sure your home is well maintained, safe, and comfortable.

16/12/2022
How to combat condensation at home

How to combat condensation at home

Condensation can lower the quality of the air and eventually lead to damp and mould around your home, which can impact your health if not taken care of. So, what can you do to prevent it?

20/09/2022
Fire hazards to avoid in your home

Fire hazards to avoid in your home

Home is where the heart is, so it’s important you take the time to protect it from fires and prevent a problem before it happens. Home fires can happen in a matter of seconds, and while some fire hazards are obvious, some may be more hidden

15/08/2022
Top tips to protect yourself from scams

Top tips to protect yourself from scams

Although the digital world can be a fantastic place, increased use of the internet and social media has led to a rise in fraud and scams. Keep reading to find out about the common signs of a scam and how you can keep yourself safe when online.

19/07/2022
View All