Complaints form submitted

Thank you

Thank you, your complaint has been submitted to the Tenant Voice Team at Victory… Someone will be in touch with you within five working days.

In the meantime, find out more about our approach to complaints here and details of our commitments to a positive complaint handling culture including details of how you can access the Housing Ombudsman Service.

Or fancy getting involved and helping us in our effort to continually improve what we do? Find out more here about how we learn and engage our tenants here.

Your feedback

We always welcome your feedback. It helps us to know what we’re doing right and where there are opportunities for us to improve. We aim to make it quick and easy for you to have your say about what matters to you, so we can deliver the best possible service - so you can get on with simply just enjoying your home.

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